Floor Safety Enterprises, Inc. 1-800-430-5485 info@slipgrip.com
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In this Edition
7 Things You Should Never Say in a Negotiation According to Experts.The Danger of Wet FloorsCheck out our new store and products.
The Danger of Wet Floors
Wet floors happen from time to time. Mopping, rain and melting snow are common reasons for wet floors. Serious concern should be granted to floors that remain wet on a continuous basis due to a water leak, leaking valve or condensation. Remember that wet floors, no matter what the reason, can be extremely dangerous. Wet floors are a major contributor to slips & falls where serious injuries are the result. Review these wet floor safety tips with all employees.
Hazards of wet floors Slips with rearward falls, rearward falls produce injuries to the head, back & pelvis. An employee could fall into a machine or onto a sharp object, creating a serious injury. Falls from a standing position can be fatal.
Making safety a priority:
Slips, trips, and falls constitute the majority of general industry accidents. They cause 15% of all accidental deaths, and are second only to motor vehicles as a cause of fatalities. Keep floors clean and dry. Continually wet floors promote the growth of mold, fungi and bacteria that can cause infections. Place warning signs in wet areas. Do not walk through a freshly mopped area. Block off areas with wet floors. Maintain good drainage. Bridge over wet areas with false floors, platforms or mats, or other dry standing places. Clean up spills immediately. When your work requires activity in wet areas, purchase footwear that limits slips on wet floor surfaces. When mopping a hallway or entrance way, mop only one side at a time so employees won’t be forced to walk through the mopped area. Place fans to help dry the floor surface quickly. Do not run. Provide adequate lighting.
Hazards of wet floors Slips with rearward falls, rearward falls produce injuries to the head, back & pelvis. An employee could fall into a machine or onto a sharp object, creating a serious injury. Falls from a standing position can be fatal.
Making safety a priority:
Slips, trips, and falls constitute the majority of general industry accidents. They cause 15% of all accidental deaths, and are second only to motor vehicles as a cause of fatalities. Keep floors clean and dry. Continually wet floors promote the growth of mold, fungi and bacteria that can cause infections. Place warning signs in wet areas. Do not walk through a freshly mopped area. Block off areas with wet floors. Maintain good drainage. Bridge over wet areas with false floors, platforms or mats, or other dry standing places. Clean up spills immediately. When your work requires activity in wet areas, purchase footwear that limits slips on wet floor surfaces. When mopping a hallway or entrance way, mop only one side at a time so employees won’t be forced to walk through the mopped area. Place fans to help dry the floor surface quickly. Do not run. Provide adequate lighting.
7 Things You Should Never Say in a
Negotiation, According to Experts
1. “I'll do you a favor” A really distasteful thing to say is that you’re doing the customer or client a ‘favor’ by offering them your best price. It completely undermines the relationship you’re trying to build with your client and implies that you’re in a position of power and that they should be grateful for your offer.“In reality, good negotiations are about collaboration and finding a win-win situation. Nobody wants to feel like they’re being condescended to or that they’re not valued in the conversation. Ditch the 'favor' talk and focus on how you can work together to find a solution that works for everyone.
2. “I hope…” I hope’ can decrease your credibility as a salesperson. It suggests uncertainty about your ability to deliver. Instead of saying ‘I hope,’ try, ‘I will do everything in my power to give you the results you need.’ “This statement embodies confidence and commitment. It's a more powerful way to assure your client that you'll work hard to meet their expectations without making a promise. In this case, they will feel more secure and won't expect definitive results, which usually leads to negative relationships and failed negotiations if promises aren't met.
3. “This is non-negotiable.” Avoid saying, ‘This is non-negotiable’ or ‘You must decide now.’ These kinds of phrases can shut down the conversation and create tension. Instead, emphasizing openness and exploring options together fosters a collaborative atmosphere. Approach each negotiation with the mind set that flexibility and understanding pave the way to mutual success. It’s about crafting solutions that work for everyone, not just sticking to rigid terms.
4. “... just for you." We can make this deal happen just for you.’Sure, it sounds like you’re rolling out the red carpet, but here’s the thing — clients are smart! They know when they’re being sweet-talked. By making it seem like they’re getting some exclusive, backroom deal, you might just make them wonder what’s going on with everyone else’s deals. Are they really getting something special, or are you just desperate to close? That little bit of snark might seem like a charm offensive, but it could end up making them question your credibility. Better to keep things transparent and let your product or service speak for itself, rather than trying to woo them with a deal that sounds too good to be true.
5. “Trust me.” Never say, ‘You can trust me,’ during a sales negotiation. Ever notice how sometimes a buyer doesn’t seem fully engaged? Often, it’s because there’s a baseline assumption that salespeople aren’t trustworthy, fueled by endless media stories about scams and cons.This skepticism can erode your credibility, extend the sales process, and ultimately cost you sales. Telling a prospect to ‘trust you’ doesn’t actually build trust and can even backfire. People tend to believe what they can see, not just what they hear. Always provide written material to back up what you are saying during a presentation or proposal. Make sure to use third-party materials when you can, to gather facts that support your points—this adds an extra layer of credibility. And it’s crucial to document everything said, offered, proposed, promised, suggested, and implied during the negotiation. This transparency helps in building genuine trust.
6. “This is our final offer” Sales experts understand that the words you choose in a negotiation can significantly impact the outcome. One thing you should never say is, ‘This is our final offer,’ unless you genuinely mean it.“Using this phrase too early or as a bluff can corner you into a position where you either have to backtrack — which undermines your credibility — or stick to a stance that might not be in your best interest.
7. “Let's work out the details later." One thing to never say in a negotiation is, ‘Let’s work out the details later.' Don't make the mistake of agreeing to broad terms without nailing down specifics, only to find out later that your understandings were miles apart. This can cause delays and nearly derail the deal. Insist on clarity from the start, ensuring every detail is agreed upon before moving forward. This prevents misunderstandings and builds trust, showing the other party that you're serious about delivering exactly what you promise.
It makes a lot more sense to Slip Proof you hard floors than it does to pay a lawsuit for injury claims.
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CONTACT US:1-800-430-5485Floor Safety Enterprises, Inc.2105 S Grand Ave.Santa Ana CA 92705info@slipgrip.com
